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Aerial view of Bournemouth Pier, beach and seafront on the Dorset coast

Verified guest reviews of Flexiestays in Bournemouth

Bournemouth Pier & Beach, Dorset

Flexiestays Verified company

Aparthotel & direct booking platform Bournemouth, Dorset · UK flexiestays.com ↗
4.7/5
Excellent
Based on 5,420 guest reviews

Aggregated from verified ratings across all seven Flexiestays properties in Bournemouth.

Rating by property

Tower House4.9 · 1,289
Cliff Heights4.9 · 238
Cliff Manor4.8 · 215
Seabreeze4.7 · 1,021
Coast4.7 · 992
Shore Retreat4.6 · 776
Pebbles4.5 · 889

Also reviewed on

Independent profiles where guests rate Flexiestays.

4.9/5★★★★★

Flexiestays is rated 4.9 on Google — among the highest-rated seaside stays in Bournemouth. Recent Google reviews from Lucas, Dave, Alison and Jasmine appear below.

Drop in the live Google review count once confirmed from your Business Profile. Read our reviews on Google ↗
4.5/5

Excellent · TrustScore 4.5 from 17 reviews. Claimed profile — 88% of reviewers rate Flexiestays 5 stars.

See all reviews on Trustpilot ↗
9.1/10Superb

Superb · 9.1 from 5,000+ guest reviews across Flexiestays apartments in Bournemouth.

See reviews on Booking.com ↗

Reviews on Trustpilot

Independently collected and published on Trustpilot.

4.5 / 5 Excellent · 17 reviews · 88% five-star See all on Trustpilot ↗
S
SophieGB
Verified · Trustpilot
Lovely apartment :)

I stayed with a friend for a couple of nights and the apartment was lovely. Everything was so clean and the kitchen was great — we ended up staying in every night to cook. Clear communication and easy to find and check in. Would definitely recommend.

Date of experience: June 2026
P
PaulGB
Verified · Trustpilot
Great accommodation and location

Ease of booking and great communication with the team. We moved to the area and stayed for two months while purchasing a property — very flexible on duration. We had two different apartments, both lovely and quiet, a few minutes' walk to the beach and town. Highly recommend.

Date of experience: June 2026
A
Andy HouseGB
Verified · Trustpilot
Really nice apartment and location

I have booked with Flexiestays on many occasions and am impressed by the high standard of their apartments and the responsiveness of the team, particularly Raisa. Modern, well equipped and really comfortable, in a great location for the beach and the town.

Date of experience: June 2026
J
JoshuaGB
Verified · Trustpilot
A brilliant option while we moved house

We needed a place to stay while waiting on the final stage of our house purchase. Three months at a very decent price, free off-road parking, and a great location in the centre of town without feeling loud. The team were always happy to help — we look back on our time with Flexiestays fondly.

Date of experience: June 2026
M
Mona ParascandoloGB
Verified · Trustpilot
An amazing, homely place to stay

I booked this for my wife's birthday weekend — what an amazing, outstanding place to stay. Very homely, very comfortable, we loved it. We're definitely returning to Bournemouth and booking this flat again. Thank you so much.

Date of experience: June 2026
C
CharanyaGB
Verified · Trustpilot
Exactly the same as the pictures

The apartment looked exactly the same as the pictures. Good location, walkable to the beaches and the city centre. All the amenities mentioned were available, with good guidance and clear instructions from the team.

Date of experience: May 2026
P
PhilGB
Verified · Trustpilot
What a fantastic break

What a fantastic break. From booking to checking out, totally flawless. Great location plus allocated parking. Would 100% recommend. Thank you.

Date of experience: May 2026
T
Terreena RobinsonGB
Verified · Trustpilot
Perfect stay!

This is the second time we've stayed at Jon's place. It never disappoints — we love coming down to enjoy the seaside, and it always makes us feel at home. We will definitely stay again.

Date of experience: April 2026
A
Ajay GuptaGB
Verified · Trustpilot
Flexiestays was fantastic

Flexiestays was fantastic — very clean, amazing location, and hassle-free check-in. Having so many restaurants nearby made our stay even better. We loved it and would definitely recommend.

Date of experience: April 2026
D
DavidGB
Verified · Trustpilot
Highly recommend — great location, rooms and people

We stayed at Flexiestays over about five winter months and it was an amazing experience. The rooms are newly renovated with everything you need, and the staff are incredibly kind and helpful with quick responses. Access to a gym nearby, and a one-minute walk to a stunning sea view.

Date of experience: March 2026
A
Alexandra Kubit-HopeGB
Verified · Trustpilot
Lovely and cosy apartment in the centre

Lovely and cosy apartment in the centre of Bournemouth, yet still quiet. Close to the train station, buses, a big Asda, the town centre, park and beach. I've stayed in two different apartments in the same building — both lovely and well equipped. Would definitely recommend.

Date of experience: March 2026
J
John SharpleyGB
Verified · Trustpilot
A perfect apartment for a couple

The description of what we'd find was very accurate. It was in a good location, clean, and the security was excellent. A perfect apartment for a couple staying in Bournemouth.

Date of experience: March 2026
A
ArnaudFR
Verified · Trustpilot
Great stay in a beautiful flat

Great stay in a beautiful flat. I highly recommend — functional, comfy, very well located, and decorated with style.

Date of experience: March 2026
S
Sarah GrayGB
Verified · Trustpilot
Super accommodation

Booked a weekend in Bournemouth to meet friends. The apartment was spotless and exactly as described and shown in the photos. Communication was excellent, with clear check-in, check-out and parking instructions, and very prompt, helpful responses. Will definitely book again.

Date of experience: March 2026
K
KarthigaGB
Verified · Trustpilot
Definitely recommend

I had an amazing weekend, and Flexiestays was incredibly helpful throughout check-in and check-out. The pictures matched the property perfectly and everything was just as expected. I'll definitely be coming back.

Date of experience: February 2026
D
D. M.GB
Verified · Trustpilot
Outstanding customer service

The staff were outstanding. Due to an emergency I had to cancel at the last moment, and they assisted with the cancellation with compassion and professionalism, going above and beyond. A special mention to Natali, who was exceedingly prompt. I wouldn't hesitate to rebook or recommend.

Date of experience: February 2026
J
JayGB
Verified · Trustpilot
A fantastic family stay

We had a fantastic family stay in Bournemouth, ideally located extremely close to the beach and a short walk to the town centre. The apartment complex was clean, well maintained and had everything you could need. Quiet in the evenings — a very good sleep. Highly recommended.

Date of experience: December 2025

Reviews on Google

Among the highest-rated seaside stays in Bournemouth on Google.

4.9 / 5 "Rated 4.9 stars on Google" Read on Google ↗
L
Lucas AlmeidaGB
Verified · Google review
Outstanding from start to finish

The apartment exceeded our expectations with its modern design and thoughtful touches throughout. Walking distance to both the seafront and shopping areas made it incredibly convenient. Clear instructions, responsive host. Would absolutely stay here again on our next visit to Bournemouth.

Date of experience: January 2025
D
Dave AppletonGB
Verified · Google review
Second stay — and we'll be back

Great apartment at a perfect location. Jack and the team were so easy to deal with. This is our second time at this apartment block and we'll definitely be returning. Clean, well-maintained, and had everything we needed for a comfortable stay.

Date of experience: November 2024
A
Alison PhysioGB
Verified · Google review
Modern, clean and superbly located

Lovely apartment in very close proximity to Bournemouth town centre and beach. Modern, very clean and well equipped. Onsite parking was a big plus, making it easy to explore the area. The host was very responsive and helpful throughout our stay.

Date of experience: November 2024
J
Jasmine VarleyGB
Verified · Google review
Cosy and close to everything

Super cosy apartment, close to the beach and town centre. I had a wonderful stay there. The space was comfortable and the location was ideal for exploring Bournemouth.

Date of experience: September 2024

Reviews on Booking.com

Rated "Superb" by thousands of verified Booking.com guests.

9.1 / 10 Superb · 5,000+ reviews See all on Booking.com ↗

How guests rate us on Booking.com

Location9.7
Cleanliness9.5
Comfort9.3
Staff9.2
Facilities9.2
Value for money9.0
Free WiFi9.0
S
StephanieGB
Verified · Booking.com
10
Exceptional

Very clean with plenty of space for a family of four. Good location for the BIC, easy access instructions, and a parking space available.

Two-Bedroom Apartment · 2 nights · June 2026
F
FaezehGB
Verified · Booking.com
10
Fantastic place for a beach holiday

The apartment is very well kept, modern and clean, with everything we needed. The management work hard to make sure everyone is happy.

Apartment with Sea View · 2 nights · June 2026
E
EmmaGB
Verified · Booking.com
9.0
Great!

Lovely, clean and well equipped with nice extras. Beds very comfortable, plenty of hot water, and great airflow even in the heatwave. Check-in easy and staff responsive — we'll likely return.

Three-Bedroom Penthouse · 2 nights · June 2026
E
EileenIE
Verified · Booking.com
10
Exceptional

Spotless and very comfortable with a lovely sea view. Really comfortable beds, great-quality linen, a brilliant shower and towels. Great location and good communication.

Apartment with Sea View · 3 nights · June 2026
T
TonyGB
Verified · Booking.com
8.0
Very good overall

Very clean, accessible and with good instructions. A couple of things to sort with the parking, but the apartment itself was great and easy to settle into.

One-Bedroom Apartment · 3 nights · June 2026
S
StaceyGB
Verified · Booking.com
10
Incredible

Really clean with pretty much everything you could want or need. Close to everything, great to have parking, a very comfy bed and a homely feel.

One-Bedroom Apartment · 3 nights · June 2026
R
RobbGB
Verified · Booking.com
10
Exceptional

Lovely apartment — returning customers. Great facilities, clean, comfortable and very well thought out, within easy reach of the beach and town.

Two-Bedroom Apartment with Sea View · 4 nights · June 2026
V
ValerieGB
Verified · Booking.com
9.0
Lovely apartment, great location

Spacious, well maintained and nicely furnished in a great location. It stayed cool in the hot weather and a fan was provided. Comfortable bed and plenty of storage.

One-Bedroom Apartment · 4 nights · May 2026
T
TomGB
Verified · Booking.com
10
Comfortable, clean and close to the sea

Location was great, with impressive views from multiple rooms, and everything was spotlessly clean.

Two-Bedroom Apartment with Sea View · 3 nights · May 2026
A
AshleyGB
Verified · Booking.com
10
Home from home

Great location, immaculate, and great communication from the host. Everything you could want to feel comfortable, and a great base to explore.

Two-Bedroom Apartment with Sea View · 3 nights · April 2026
M
MerylCA
Verified · Booking.com
10
Feels like home

Love the design and the details, the sea view, and the location to beach and town. Comfortable bed and a great kitchen.

Apartment with Sea View · 6 nights · April 2026
S
SteveCH
Verified · Booking.com
10
Amazing apartment, fantastic location

From booking, the Flexiestays team were in contact with everything we needed for check-in. The apartment was clean and fresh, the layout perfect, the views amazing and parking easy. We'll definitely be back.

Superior Penthouse with Sea View · 3 nights · April 2026
M
MohammedGB
Verified · Booking.com
8.0
Great location and amenities

Location was great (a 5–8 minute walk to the beach) along with the cleanliness and facilities. Free parking is a bonus. Highly recommend for families.

One-Bedroom Apartment · 3 nights · May 2026
C
CarolineGB
Verified · Booking.com
10
Fabulous

High ceilings, a great location, and luxurious, tasteful decor and fixtures.

One-Bedroom Apartment · 2 nights · May 2026
M
MargaretGB
Verified · Booking.com
9.0
A great place to stay

Great location, excellent communication, nicely appointed, and wonderful to have parking.

One-Bedroom Apartment · 5 nights · May 2026
G
GordonGB
Verified · Booking.com
10
It was fab!

Instructions were very clear and we could arrive early and park. Very clean, spacious, an immaculate bathroom, and a great location near the coast with lovely restaurants within a 15-minute walk.

Apartment with Sea View · 2 nights · May 2026

Reviews on Airbnb

Loved by Airbnb guests staying across our Bournemouth apartments.

Guest reviews View on Airbnb ↗
Airbnb guest reviews will appear here.

Our Bournemouth aparthotels

Seven aparthotels across Bournemouth — each with real guest photos, ratings and reviews.

Tower House Apartments Hotel — Flexiestays flagship aparthotel in Bournemouth 4.9 Seaside luxury

Tower House Apartments Hotel

4.9· 1,289 reviewsVerified

Bournemouth’s highest-rated seaside aparthotel — newly built and just 30 seconds from the beach, with elegant interiors, free private parking and free gym access. Rated 4.9 on Google, it’s the perfect West Cliff base for a coastal escape.

from £120/nightView hotel
Cliff Heights Apartments Hotel — newly refurbished West Cliff aparthotel in Bournemouth 4.9 Coastal living

Cliff Heights Apartments Hotel

4.9· 238 reviewsVerified

Newly refurbished West Cliff apartments where modern design meets seaside comfort — bright interiors, high-end amenities and easy beach access. Ideal for families, couples and business travellers who want space and style.

from £130/nightView hotel
Cliff Manor Apartments Hotel — restored Victorian seaside hotel in Bournemouth 4.8 Coastal elegance

Cliff Manor Apartments Hotel

4.8· 215 reviewsVerified

A beautifully restored Victorian seaside hotel overlooking Bournemouth’s coastline, with contemporary rooms, premium finishes and free private parking — timeless charm just steps from the sand and the town centre.

from £130/nightView hotel
Seabreeze Apartments Hotel — Flexiestays seaside aparthotel in Bournemouth 4.7 Coastal comfort

Seabreeze Apartments Hotel

4.7· 1,021 reviewsVerified

Bright, modern seaside apartments just minutes from Bournemouth Beach, each with stylish interiors, a fully equipped kitchen and free Wi-Fi — relaxed coastal living with comfort, independence and an unbeatable location.

from £110/nightView hotel
Coast Apartments Hotel — Flexiestays family aparthotel in Bournemouth 4.7 Family stays

Coast Apartments Hotel

4.7· 992 reviewsVerified

Spacious double and twin apartments designed for families and friends, with homely touches, fresh modern decor and on-site parking. Located near the beach, it’s your go-to base for a relaxing Bournemouth break.

from £110/nightView hotel
Shore Retreat Apartments Hotel — Flexiestays beachfront aparthotel in Bournemouth 4.6 Beachfront comfort

Shore Retreat Apartments Hotel

4.6· 776 reviewsVerified

Relaxed beachfront apartments blending coastal living with modern design — smart self check-in, private parking and a fully equipped kitchen. A peaceful seaside escape in central Bournemouth from just £55 a night.

from £55/nightView hotel
Pebbles Apartments Hotel — Flexiestays family aparthotel in Bournemouth 4.5 Smart & cosy

Pebbles Apartments Hotel

4.5· 889 reviewsVerified

Bright, compact and family-friendly apartments near Bournemouth Beach, with private on-site parking and easy access to the town centre — designed for effortless, comfortable coastal stays.

from £110/nightView hotel

About Flexiestays

Flexiestays is a direct-booking platform and aparthotel operator in Bournemouth, on the south coast of England. It runs 130 serviced apartments across 7 buildings in Dorset, ranging from newly built seaside aparthotels to a restored Victorian property, all close to Bournemouth Beach and the town centre.

Unlike a marketplace, Flexiestays owns and manages its apartments and lets guests book directly through flexiestays.com. Because there is no third-party platform in the middle, guests skip the 14–20% service fees that Airbnb and Booking.com add — so the same apartment usually costs less booked direct. As Flexiestays puts it, the team is "not just a booking platform" — a local team is on hand 24/7 for support and local tips.

Every apartment comes with smart self check-in, fast Wi-Fi, smart TVs, fully equipped kitchens and comfortable beds, with free parking at most properties. Flexiestays suits short weekend breaks, longer holidays, remote work, relocations and corporate long-stays alike, and returning guests unlock extra savings through the FlexiePerks loyalty scheme.

SHORT & HOLIDAY

Holiday stays

Spontaneous weekend breaks and week-long coastal holidays, minutes from the sea.

FLEXIBLE

Short-term stays

The right location and amenities with all bills included — ideal for work trips.

BEST VALUE

Long-term stays

Discounted weekly and monthly rates for relocations and extended stays.

Why guests book direct

01 · PRICE

No platform fees

Booking direct avoids the 14–20% service fees added by Airbnb and Booking.com. Same apartment, lower total.

02 · SUPPORT

A real local team, 24/7

You deal with the people who manage the buildings — reachable by phone, WhatsApp and email around the clock.

03 · REWARDS

FlexiePerks & 25% deposit

Secure a stay with just 25% upfront, and unlock returning-guest discounts no OTA can offer.

Staying in Bournemouth

Flexiestays apartments sit on the Dorset coast in the centre of Bournemouth, a short walk from seven miles of golden, Blue Flag sandy beach and the Victorian pier. Most properties are clustered around the West Cliff, minutes from both the seafront and the town centre's restaurants, bars and shops — Tower House, for example, sits roughly 450 yards from Alum Chine beach and 550 yards from Westcliff Beach.

The town is the gateway to the Jurassic Coast, England's only natural UNESCO World Heritage Site. Within easy reach you'll find the natural rock arch at Durdle Door, the near-perfect bay at Lulworth Cove, the sandy spit and harbour at Sandbanks and Poole, and the quiet heathland headland of Hengistbury Head. It's an ideal base whether you're here for a weekend by the sea, a longer family holiday, or an extended remote-work stay.

Bournemouth is also a year-round events town. Guests often book with Flexiestays for conferences and shows at the Bournemouth International Centre (BIC), summer beach festivals, and seasonal highlights along the seafront — with a calm, self-contained apartment to come back to at the end of the day.

Bournemouth Pier and beach, Dorset
Bournemouth Pier & Beach
Durdle Door on the Jurassic Coast, Dorset
Durdle Door
Sandbanks beach and harbour near Bournemouth
Sandbanks
Hengistbury Head headland near Bournemouth
Hengistbury Head
Bournemouth Pier & Beach West Cliff & Alum Chine Durdle Door Lulworth Cove Sandbanks Hengistbury Head Poole Harbour Jurassic Coast Bournemouth International Centre

Explore Bournemouth & the Dorset coast

Planning a trip to Bournemouth? These trusted local and tourism resources are a great place to start — from beaches and events to the wider Jurassic Coast.

Frequently asked questions

What is Flexiestays?
Flexiestays is a direct-booking platform and operator of serviced apartments and aparthotels in Bournemouth, Dorset. It runs 130 apartments across 7 buildings and offers short, holiday and long-term stays — all booked directly through flexiestays.com rather than through a third-party marketplace.
How is Flexiestays different from Airbnb or Booking.com?
Flexiestays owns and operates its own apartments and lets guests book direct, so there is no marketplace fee. Booking direct avoids the 14–20% service fees that Airbnb and Booking.com add, you deal with the local team rather than an intermediary, and you get access to the FlexiePerks loyalty scheme.
How does check-in work?
Every apartment uses smart self check-in. You receive your access details and directions before arrival, so you can let yourself in at your convenience without queuing at a reception desk.
What are the check-in and check-out times?
Standard check-in is from 3:00pm and check-out is by 10:00am. Early check-in or late check-out can sometimes be arranged with the team, subject to availability, and your exact times are confirmed on your booking.
What's the payment process?
You can secure your stay by paying just 25% at the time of booking, with the balance due before arrival. Payment is handled securely through the Flexiestays platform.
What is your cancellation policy?
Flexiestays offers flexible cancellation options that vary by rate and length of stay. The full policy is set out on the Flexiestays help centre and is shown clearly before you confirm a booking.
Are the properties professionally cleaned?
Yes. Every apartment is professionally cleaned and prepared between stays to a consistent standard — one of the most frequently praised points in guest reviews.
Do you offer parking?
Most Flexiestays properties include free on-site or private parking. Parking availability is listed on each individual apartment page so you can confirm before booking.
Do the apartments have Wi-Fi and Smart TVs?
Yes. All apartments come with fast Wi-Fi and smart TVs as standard, alongside fully equipped kitchens, comfortable beds and the essentials for both short breaks and longer stays.
Do you offer discounts for longer stays?
Yes. Long-term stays are offered at discounted weekly and monthly rates with bills included, making Flexiestays a practical option for relocations, remote work and extended business trips.
Are pets allowed?
Pet policies vary by apartment. If you're travelling with a pet, check the individual listing or contact the Flexiestays team before booking to confirm availability of a pet-friendly apartment.
What if I have an issue during my stay?
The Flexiestays local team is available 24/7 by phone, WhatsApp and email to help with anything during your stay, from practical questions to local recommendations.
Do you work with property owners?
Yes. Flexiestays partners with property owners in Bournemouth, managing and marketing their apartments through the platform. Owners can get in touch via the contact page to discuss working together.
Is Flexiestays legitimate?
Yes. Flexiestays is operated by Flexiestays Ltd, a registered UK company based in Bournemouth, with a published address, phone number and email, a 24/7 support team, and thousands of guest reviews across its 7 properties, an Excellent 4.5 out of 5 TrustScore from 17 Trustpilot reviews, and a 4.9 rating on Google.
Why book directly with Flexiestays?
Booking direct is the cheapest way to stay — you avoid the OTA service fees, you get the best available rate, you can pay just 25% upfront, you unlock FlexiePerks rewards, and you deal directly with the local team that manages the apartments.

Contact Flexiestays

Book direct & save

Skip the fees. Book your Bournemouth stay direct.

Rated 4.7/5 by guests, 4.5 on Trustpilot and 4.9 on Google. Pay just 25% today and keep the 14–20% that Airbnb and Booking.com would have taken — same apartment, lower price, dealt with by a local team that answers 24/7.

No booking fees25% deposit to bookFlexible cancellationFlexiePerks rewards